Leading the way in Mortgage Field Services, JGM Property Group (JGM) recognizes that our employees are key to our competitive advantage.

 

Quality Control Manager

JGM is looking for a Quality Control Manager to manage the HUD FSM 3.12 contract.  JGM’s Quality Control Managers are responsible for the successful delivery of services to federal government agencies.  The Quality Control Manager is responsible for supervising staff and maintaining control processes, analyzing the results and giving feedback and guidance to the production team.

Duties and responsibilities

  • Developing, implementing, and managing a system of quality controls
  • Ensuring all Performance Work Statement deliverables are delivered timely and to an acceptable level of quality
  • Creating the quality inspection criteria
  • Documenting the performance of quality inspection procedures on the activities associated with meeting the Performance Work Statement
  • Documenting and reporting quality control issues identified
  • Determining and recommending solutions to quality control issues
  • Reporting regularly and directly to senior management
  • Adhering to specific industry rules and regulations
  • Professionally manage confidential information

 

Qualifications

  • Bachelor’s degree
  • Minimum three (3) years’ experience working on Government contracts
  • Must have strong knowledge of quality control management principles
  • Strong leadership, analytical, and customer service skills
  • Strong ability to adapt to client needs and provide guidance to work objectives
  • Ability to lead a large team on client deliverables
  • Strong computer skills and knowledge of common Mortgage Field Services industry programs
  • Experience with Python, SQL, and Tableau is preferred
  • Experience with P260, PPW, Yardi Voyager and Aspen is preferred
  • Must pass a criminal background check and drug screen

 

Physical Demands

  • Lifting (20 to 25 lbs)
  • Carrying (10 to 25 lbs)
  • Standing
  • Sitting
  • Depth Perception
  • Mobility
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